Went to guest services and they had nothing so the guy wanted to get me stuck with 7:30pm each day despite of me showing him the emails between me and a manger at the hotel. Ok sounded good to me. Face masks for guests available We look forward to hosting you again very soon.It was our pleasure to serve you. Please contact our customer support department at firstname.lastname@example.org. Address: Arena Gorda Beach road, Macao This amazing beachfront resort features a full-service spa, Jacuzzi, outdoor pool, pool bar, and watersports facilities. It was big but not too. I felt as though I was inconveniencing him and was not pleased with his service. Dreams Palm Beach Punta Cana (from USD 145), 7. Creative designs for your wedding, party and more. We are pleased to know that in most regards we were able to satisfy your expectations and that, in general, our staff was able to positively contribute to the outcome of your stay. VIP room facilities Movie nights Imagine Cave Punta Cana - Fiesta 5 Aniversario - 5 Anniversary Party - Jul 06 2013 - Duration: 1:27. On the resort our room Occidental Caribe, Punta Cana Picture: Beach Party at night. Garden Beach is well maintained and clean ... guards, when present, keep vendors down on the beach itself .. there are numerous guys walking around with baby monkeys for pictures, they pass multiple times a day .... this can be quite annoying if you sit at front of seating area on beach. Explore the area using the complimentary bicycles and if you are not into cycling, then take a six-minute drive to the splash Park or the White Arena Beach. Relax in the world-renowned spa or try your skills on the 18-hole golf course, and if you need to grab something to eat, there are a total of 12 restaurants each serving different cuisines ranging from Mexican dishes to Italian delicacies. 145 USD, Nightclub/DJ Oriental had great food, and probably the best service out of all of them. Value. Occidental Punta Cana***** is located on one of the most spectacular beaches in the Dominican Republic, Playa El Cortecito, making this hotel a true tropical paradise. Minibar had mostly sodas and one big water bottle. Dominican Republic Tourism Dominican Republic Hotels Dominican Republic Tourism … ATM/cash machine on site Parking. A la carte restaurants: I e-mailed two months prior so that we can get the reservations we wanted at the earliest times which was 6:30pm because we had three kids in our group. Formerly known as Barcelo Punta Cana, the Occidental Caribe is nestled only meters away from the beach. Price: from Tennis court, See our full list of recommended Hotels in Punta Cana, East Coast, Dominican Republic and also compare the prices with airbnbs in Punta Cana, East Coast, Dominican Republic. Price: from Bar service was excellent, entertainment was good. Needless to say, we’d be thrilled to welcome you back in the near future. Windsurfing 185 USD, Bar Come and experience world-class services and comfort while staying at the Occidental Punta Cana hotel. Conoce junto a Jeanny López las facilidades del Hotel Todo Incluido Occidental Caribe en la bella playa Macao en Punta Cana, República Dominicana. Food was great and drinks were flowing. Address: Carretera Arena Gorda - Macao ,SecciÃ³n BaigÃ¼a. Luxury Bahia Principe Ambar - Adults Only (from USD 146), 6. Dominican Republic Tourism Dominican Republic Hotels Terrace That said, we strive to offer nothing less than a five-star quality of service for each and every single one of our guests. We would like to reiterate our gratitude for having chosen to stay with us. We truly hope that you reconsider staying with us in the future, so we have the opportunity to surpass your expectations on a future visit.It was our pleasure to serve you. Enjoying these marvellous beaches is an essential part of the experience at Occidental Hotels & Resorts in Punta Cana. We are sorry that you have such a negative perception of our hotel and that the misinformation you received at the time of your booking made it so. Ironing service. Sun terrace Occidental Punta Cana: Wedding Party of 25 - See 6,587 traveller reviews, 5,276 candid photos, and great deals for Occidental Punta Cana at Tripadvisor. Enjoy breakfast, lunch or dinner at the Grand Carie restaurant and evening entertainment, beach and water sports facilities are provided. Catalonia Royal Bavaro - All Inclusive - Adults Only (from USD 167), 9. I would definitely not come back if I was expecting good or even half decent service because you won’t find it here. I don’t believe in sending food back to have it redone. Golf course (within 3 km) Positive feedback does not only motivate our team to continue offering a superior quality of service, but it also benefits other travellers when deciding on their holiday prospects. La Altagracia, Bavaro, They told us these are requests, but that everything was set and to get our reservation slips at guest services after check-in. Ask fellow travellers and travel experts here. Find your way to Arena Gorda Beach and plant yourself on the sandy beaches or just sit and relax as you watch the sunset. Cleanliness. Unsubscribe in one click. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Book a vacation package to Occidental Punta Cana in Punta Cana. Formerly known as Barcelo Punta Cana, the Occidental Caribe is nestled only meters away from the beach. Laundry Our talented team’s years of experience in the events industry is now your secret weapon to planning the wedding of your dreams. Room was updated but dirty, the bed skirt was dirty, there was a ton of dust hanging on the wall above the beds, there were bunches of hair appearing from under the bed. Contactless check-in/check-out We had an ocean front room, very spacious with a large patio and beautiful view. We are, needless to say, saddened to hear that you weren’t fully pleased by our holiday offering. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We Offer from the Best Entertainment Party Tours & Excursions to Private Parties such as Birthdays Parties, Weddings, Bachelor/Bachelorette Parties, Airport Transfers & … buffet food and staff was very good. Occidental Caribe - All Inclusive (from USD 102), 5. Nuestro party boat es una emocionante excursión para disfrutar en familia y amigos en un crucero por la hermosa costa de Bavaro – Punta Cana. He said oh you emailed so far in advance, yeah because I didn’t want to get stuck with late or no reservations so I don’t see how emailing ahead is a bad thing. WiFi Meeting/banquet facilities Service. One of the cleaning ladies washed the floor with a dirty mop one day and it smelled really bad. Was there for a wedding with 94 other people and I can honestly say everyone had a great time. Happy new year to all!!! This was our first trip to the Dominican, and we plan to go back and will for certain stay at the Occidental. Thank you for choosing us. Address: Playas de Bavaro Taxes and fees that are shown are estimates only. Steakhouse was horrible we all ordered the same cook on the steaks and everyone had a different temperature. Manati Amusement Park is 3.7 miles away. We stayed for one week, Jan25-Feb1. The property is VERY clean and well maintained. It was truly a pleasure to serve you. The resort is beautiful. Barber/beauty shop Occidental Punta Cana - All Inclusive Resort (from USD 185), 3. Furthermore we were still enjoying our salads from the salad bar when the waiter came and started putting our appetizers on top of the salad plates! Mini golf Occidental Punta Cana: Wedding Party of 25 - See 6,586 traveller reviews, 5,276 candid photos, and great deals for Occidental Punta Cana at Tripadvisor. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. A convention center, casino, outdoor pool; these are just but a few facilities to expect at the Dreams Palm Beach Punta Cana. Nightclub/DJ This all-inclusive resort features outstanding nightlife entertainment, some of the best casinos in the area, a full-service spa and a golf course. Punta Cana Party wishes you much love, health and prosperity for this coming year. There was a night where my party of 9 ate dinner in pairs or we would have waited forever and a day for a table for 9 the way things were moving. Access to health care professionals Darts Sauna. Each room boasts a fully stocked minibar, an in-room safe, cable TV and a spacious balcony. Bar The “concierge” in our building 22 was very annoying trying to get us to get extra things to “help him out with some commission”. Dear hdbjones, Thank you for your feedback. CCTV in common areas Occidental Punta Cana***** cuenta con el servicio all inclusive.Tiene acceso directo a una de las mejores playas de la República Dominicana. #7 Best Value of 9 Party Hotels in Punta Cana. Occidental Punta Cana: April Wedding Party - See 6,633 traveler reviews, 5,325 candid photos, and great deals for Occidental Punta Cana at Tripadvisor. Take a moment and browse through these top 10 party resorts in Punta Cana, Dominican Republic. Airport shuttle (additional charge) Very good clean resort with good food and very friendly and helpful staff. Best regards,Ámbar Guzmán Assistant ManagerOccidental Punta Cana, This is the version of our website addressed to speakers of English in the United States. Price: from Food can be delivered to guest accommodation I would go back to this resort! After we killed all the mosquitoes he was trying to say oh I sent someone to spray the room, umm nobody came and we killed all of them, so thanks for nothing. Couples particularly like the location — they rated it 8.6 for a two-person trip. Travel insurance from WorldNomads.com is available to people from 140 countries. Gift shop was expensive and some of the girls that work there were rude. Price: from Safety deposit box There is nothing more motivating than positive reviews from satisfied guests. We offers trendy party rentals, perfect for any occasion. Punta Cana International Airport is a 20-minute drive from Occidental Caribe - All Inclusive. Staff is very friendly and accommodating. Our quality of service guarantees the best you can buy with our prices Aprovecha nuestra oferta de un 55% de descuento para residentes R.D. Bar Boasting a private beach and a coral reef, spacious and air-conditioned rooms fitted with a flat-screen TV, and an iPod docking station, Barcelo Bavaro Palace resort is more than equipped to provide the best vacation experience. Address: Playas de Bavaro 102 USD, Children television networks We look forward to hosting you again in the future. Water sport facilities (on site) It was our sincerest pleasure to serve you. Family rooms The resort features 11 restaurants, 3 swimming pools, a kids’ club, and 10 bars. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Pizza place was pretty good, but the wait was very long for me. Review tags are currently only available for English language reviews. The entertainment in the lobby some nights was nice. Price: from Upon checking in, Esmarlin from Reception was VERY kind and helpful. Restaurant Dear Vacationer0910,Thank you for sharing feedback with us. It was truly a pleasure to serve you. 146 USD, Airport shuttle Find details on rooms, activities, services and … Packed lunches Fire extinguishers The hotel has been designed to offer our guests a unique experience that exceeds their expectations. If you have had enough of the sandy beach just meters away, then enjoy a swim in one of the 13 swimming pools around or just soak up the sun while relaxing on the sun loungers. Italian was horrendous food was gross, frutti dimare had three shrimp and one calamari, salmon was awful, service meh. If you feel like stretching out, make your way to Punta Blanca, Dolphin Island Park and Cocotal Golf and Country Club are just minutes away from the resort. Booked an excursion one day with the hotel woke up early because pick up was supposed to be at 7:25am at 8:10am there was still no bus so we requested a refund. Dear B8243QUkimc,We truly appreciate the time taken to write a few words regarding your stay at the Occidental Punta Cana. The experience of staying at the Occidental Punta Cana means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Rooms are beautifully furnished and fitted with a large-screen television and a terrace with stunning views. They work tirelessly to provide each and every guest with an excellent holiday experience. Occidental Caribe, Punta Cana Picture: Beach Party - Big Fire - Check out Tripadvisor members' 51,051 candid photos and videos of Occidental Caribe We got the refund but in the evening because they didn’t have enough cash to give back to us through the day. Customer service is at a low ... nobody seems to know what they are doing, making a la carte reservations was a hassle (we were 3 people with 2 rooms) I could only get a reservation for the steak house for 2 people and was told to go to steakhouse and see if the 3 of us could go together ,... we did go and got in to an almost empty restaurant. We may not choose to stay there when we are in Punta Cana, but we have been to Occidental many times over the past years on agent FAM tours, the most recent … Occidental Punta Cana is a three-and-a-half-pearl all-inclusive resort with a gorgeous setting along Bavaro Beach. more, Lock in the lowest price from these sites. Very good clean resort with good food and very friendly and helpful staff. The Occidental Punta Cana aims to ensure that children can enjoy their own experiences accompanied by a team of qualified experts that supervise each of their activities. Grounds are clean, pools are nice and warm and there is a pool essentially by every building. Unbeatable natural landscapes Those who want to enjoy the natural surroundings of the area close by is Punta Cana Ecological Park , a protected coastal reserve that covers 80 species of birds, 160 insects species and over 500 plants. Enjoying these marvelous beaches is an essential part of the Occidental Hotels experience & Resorts in Punta Cana. Price: from All plates, cutlery, glasses and other tableware have been sanitized We are saddened to hear that we were unable to meet your expectations and, furthermore, that you were displeased by the services rendered. Address: Boulevard Turistico del Este Km 28 #74 The experience of staying at the Occidental Punta Cana means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Upscale property on the beach, with 3 outdoor swimming pools. Punta Cana is a beautiful coastal town located on the eastern tip of the Dominican Republic, with its beaches touching the Atlantic Ocean and the Caribbean Sea. Check out girl was not helpful, didn’t ask how our stay was. Guests will also enjoy some of the best culinary selections, and … Kid-friendly buffet would recommend this resort. *5% off when you book with our promo code: TRIP101. - Check out Tripadvisor members' 50,968 candid photos and videos. Itâs designed for adventurous travellers with cover for overseas medical, evacuation, baggage and a range of adventure sports and activities. Dear Happiness54719010872, We truly appreciate the time you’ve taken to share your recent experience at the Occidental Punta Cana. 145 USD, Non-smoking rooms All in all we did enjoy ourselves but due to the quality of service I don't know if we would return. It was just terrible. Each room boasts a fully stocked minibar, an in-room safe, cable TV and a spacious balcony. Victoria Soprunova 63,971 views 22:41 Punta Cana 2019 | Dominican Republic Travel Vlog - … Book Occidental Punta Cana, Bavaro on Tripadvisor: See 6,599 traveller reviews, 6,059 candid photos, and great deals for Occidental Punta Cana, ranked #21 of 37 hotels in Bavaro and rated 4 of 5 at Tripadvisor. 252 talking about this. We guarantee your next visit will be even better than your last. On-site parking. They never provided us with the bills for neither one of our 3 rooms under the doors so we didn’t know we had to bring towels and had to go back for them. Get to experience canoeing, windsurfing, diving or snorkeling offered by the resort and if you still have some energy left, you can join in on the fun in the on-site nightclub, or unwind while enjoying a relaxed evening entertainment. Front desk staff definitely wasn’t welcoming, didn’t give any information about the resort, didn’t try to make a conversation or anything at all. If you have not yet gotten the opportunity to enjoy the sandy beaches in the Dominican republic then with this list of amazing resorts, you can choose to set up camp in either of them and prepare yourself for an amazing and ecstatic vacation. Non-smoking rooms Once again, we thank you for choosing us as your first-choice holiday destination. Movie nights Gift shop Enjoy some ecstatic nightlife at the on-site nightclub, dine in the on-site restaurant or enjoy a challenging tennis game at the tennis court. Rest assured your kind words will be shared with Esmarlin. Evening entertainment Each vibrant and bright room features a private balcony, a flat-screen television set, and they are all air-conditioned. Buffet offers plenty of choices of mostly good food, at peak times you have to wait on a long line to get in. Car hire AmbarOPC, Gerente at Occidental Punta Cana, responded to this review. Please see our partners for more details. Location. Ask Voyager33771950600 about Occidental Punta Cana, Ask Happiness54719010872 about Occidental Punta Cana, Great resort, customer service needs work, Ask B8243QUkimc about Occidental Punta Cana, Ask Vacationer0910 about Occidental Punta Cana, Grand Bahia Principe Hotels in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, InterContinental (IHG) Hotels in Dominican Republic, Iberostar Hotels & Resorts in Dominican Republic, Senator Hotels & Resorts in Dominican Republic, Adults Only and Adult Friendly Resorts Bavaro, We compared the lowest prices from 4 websites, The Grand Reserve At Paradisus By Melia Palma Real, The Level At Melia Punta Cana Beach Resort, We compared the lowest prices from 3 websites, We compared the lowest prices from 5 websites, Grand Palladium Bavaro Suites Resort & Spa, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites. Sus 860 habitaciones sencillas pero modernas cuentan con aire acondicionado, TV de pantalla plana y ducha de lluvia. Even though WiFi is included for Barcelo members front desk and guest services gave me the run around and I was finally given the passcode 4 days in. Terrace. Guests have the option to cancel any cleaning services for their accommodation during their stay Price: from Each bartender mixed drinks a different way, there are no frozen drinks and no menu of what is offered, and yes we tipped each and every time someone served us whether at buffet or bar. Internet services The Spanish-style resort surrounds lagoon-style swimming pools dotted with coconut trees and extends to 865 guest rooms, nine restaurants and seven bars. Laundry This was our 2nd visit in 3 years, having been 4 times previous to renovations and management change. Relax as you unwind while enjoying the evening entertainment. Best Regards, Ámbar GuzmánAssistant ManagerOccidental Punta Cana. Address: Playas de Bavaro Hot tub/jacuzzi Thanks for stopping by! This promotional code cannot be used with any other discount offer, including World Nomads Membersâ discount for travel insurance policy holders. Price: from Address: Cabeza de Toro, La Altagracia We strive to offer each and every one of our guests nothing less than a five-star quality of service. Honestly I would still come back to the hotel because of nice grounds, pools, beach and updated room and a nice selection of food at the buffet. Occidental Punta Cana es un complejo todo incluido de tres y media perlas con un entorno precioso a lo largo de la playa Bávaro. Rental. You can buy and claim online, even after you've left home. It was our pleasure to serve you.Cordial regards, Ámbar GuzmánAssistant ManagerOccidental Punta Cana. Indoor play area This wonderful but hidden piece of paradise is not only a fantastic vacation spot but it also has amazing things to do and many exciting places to tour. The hotel is home to a wide range of daytime and evening entertainment, a kids’ pool, and interactive and artistic activities for the little ones. Darts THE WEDDING WAS BEAUTIFUL!!!! Get wild and join in the lively night at the nightclub before retiring to the comfort of your room. Service at the buffet was either really good or really bad. An unparalleled natural setting Those who want to enjoy the natural surroundings of the area nearby should visit the Punta Cana Ecological Reserve , a protected natural reserve featuring more than 80 species of bird, 160 species of insects and more than 500 plants. Shops (on site) Have a question? We reiterate our appreciation to you for having chosen to stay with us. Games room An unparalleled natural setting Those who want to enjoy the natural surroundings of the area nearby should visit the Punta Cana Ecological Reserve , a protected natural reserve featuring more than 80 species of bird, 160 species of insects and more than 500 plants. Para información y … Hard Rock Hotel & Casino Punta Cana - All Inclusive (from USD 299), 10. We would like you to know that we make every effort to provide each of our guests with an excellent holiday experience and meet their expectations, so we apologize for failing to do so in your case.We would like to sincerely extend our apologies to you for the perceived lack of service and for not meeting your expectations with our food and drink selection.We have forwarded all of your comments to the general management for review, in order to avoid similar difficulties for our future guests. Themed dinner nights If you are looking for the most amazing resort where you will not have to deal with kids screaming and running all over, the Catalonia Royal Bavaro is where you need to be. That said, we do highly appreciate you taking the time to remember and praise our collaborators for their hard work and diligence. Review collected in partnership with Barcelo Hotels & Resorts. Value. Seafood was good, service pretty good. 299 USD, Massage The Occidental Punta Cana offers you a culinary experience of the very highest level, with an array of choices to satisfy the needs of every one of our guests. Massage If you are not enjoying the sandy beach, you will find yourself either enjoying a nice swim in the outdoor pool or soaking up the sun on the sun loungers. Get your fresh juice at the juice bar or try out sushi at the sushi corner. Occidental Punta Cana Dominican Republic july 2017 - Duration: 22:41. The hotel has 11 restaurants: 2 buffet restaurants, 7 specialty restaurants and 2 snack restaurants, and you will also be able to savor our exquisitely delicious drinks while gazing out over the sea. Currency exchange. Mini golf BarcelÃ³ BÃ¡varo Palace (from USD 190), 8. Newly and full renovated 5 star Hotel, now part of Barceló Hotels. Fire extinguishers Is there anything we could have done to help you? Featuring a terrace in each room, guests have the perfect spot to sit and unwind while taking in the spectacular sea views. Some of the facilities and services that guests get to enjoy include an amazing nightclub, evening entertainment, a kids’ club, a childrenâs playground, a games room, and watersport facilities. Take a moment to bask in the tranquility offered at the Catalonia Punta Cana resort. The staff was responsive when you called for security or needed something for the room and they would come fast. Never have we ever had to wait on lines for buffet or split up our group to eat dinner, at different hotels that we have stayed at so this was a first. *For our Canadian and US travellers, unfortunately due to financial services laws, we cannot provide a discount. Books, DVDs, music for children That said, we are elated to have received such a stellar review on your behalf and, it goes without saying, that your recommendation is our greatest achievement. 190 USD, Babysitting/child services Come and luxuriate in this all-inclusive beachfront resort boasting three outdoor pools, beautiful tropical gardens, and six restaurants. Drinks were very sugary, if you asked for bottled water it was very hard to come by. Price: from After we checked in I kid not and through the first night we killed about 20 mosquitoes in the room yet there weren’t many outside. This stunning beachfront resort boasts an outdoor pool, amazing recreational facilities and a full-service spa for guests to enjoy. Shuttle service (additional charge) Its 860 simple, but modern, rooms feature air-conditioning, flat-screen TVs, and rainfall showers. 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